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Director of Solutions Management



Sales & Business Development
New York, NY, USA
Posted on Wednesday, September 13, 2023
About Pryon:
We’re a team of AI, tech, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.
This is an opportunity to apply innovative technology to solve real problems for our prospective and existing customers. Pryon Solutions Managers work with customer executives and leaders to understand their highest priority business challenges, and lead a cross-disciplined team including engineers and data scientists to solve them. As the leader of this team, the ideal candidate will be able to think creatively on how to apply NLP, AI, and ML techniques to the knowledge management segment, and will feel comfortable distilling and presenting technical solutions to both business and technical audiences. Candidates must possess strong structured thinking, communication skills, technical knowledge (ideally in the AI/ML/NLP space), as well as proven abilities to work jointly with software engineers, data scientists, and other subject experts. Finally, candidates must have proven managerial experience.

In This Role, You Will

  • Lead, manage, and develop the Solutions Management team
  • Collaborate with customer business and technology leaders to identify compelling use cases for the Pryon Platform
  • Define the economic impact of deploying the Pryon Platform to address customers’ business challenges
  • Provide input on product direction and strategy based on direct customer experience and feedback
  • Work as a trusted partner with Pryon sales leadership to define and execute winning account strategies
  • Work alongside Product Marketing, Engineering, and R&D teams to develop market-facing case studies and technical collateral

What You'll Need to Be Successful

  • Preferred - Programming experience in NLP, ML, AI, and data science in general
  • Preferred - Familiarity with cloud-based architectures
  • Preferred - Master of Business Administration or Master of Science in Computer Science, Data Science, Engineering, Statistics
  • Preferred - Understanding of the competitive landscape in NLP and knowledge management platforms
  • Preferred - Competency in public speaking and senior stakeholder interaction
  • Bachelor’s degree from a 4-year university, with a focus on science, technology, engineering, statistics, or similar
  • 8+ years of work experience, including 4+ years in a management role
  • Experience or deep interest in working with AI/ML, NLP, knowledge management, or cloud computing technologies
  • Self-starter with entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment
  • Outstanding team player with the ability to coordinate people and activities across multiple functional areas
Benefits for Full Time Employees:
100% Company paid Health/Dental/Vision benefits for you and your dependents
Life Insurance, Short-term and Long-term Disability
Unlimited PTO
We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment Visas at this time.
Pryon is an equal-opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.