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Route Configuration Supervisor

Hayden AI

Hayden AI

People & HR, Operations
San Francisco, CA, USA
Posted on Tuesday, June 18, 2024

About Us

At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.

From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.

What the job involves

Hayden AI is seeking a dedicated and detail-oriented Route Configuration Supervisor to oversee all aspects of route surveys & configurations. The successful candidate will coordinate efforts and resources, manage activities, ensure quality assurance of routes, coordinate route surveys with vendors, and ensure timely completion.


  • Manage Route Configuration Activities: Oversee all route configuration activities, ensuring that each task is completed accurately and on schedule.

  • Quality Assurance: Implement and maintain quality assurance processes to ensure all routes meet Hayden AI’s standards.

  • Coordinate Route Surveys: Work with vendors to schedule and conduct route surveys, ensuring all necessary data is collected and accurately recorded.

  • Route Configuration & Quality Control Checks: Participate in Configuration & Quality reviews as needed.

  • Collaborate with Teams: Work closely with various teams, including engineering, operations, and customer success, to ensure seamless integration and execution of route configurations.

  • Vendor Management: Establish and maintain relationships with vendors and deliver training to ensure they meet our standards for route surveys and configuration.

  • Client Coordination: Provide route configuration documentation required by our clients. Address client requested changes to established routes.

  • Scale: Strategize on automation and outsourcing to build the capacity of the route team.

  • Documentation and Reporting: Maintain comprehensive documentation of all route configurations and provide regular reports to management on progress, issues, and resolutions.


  • Bachelor’s degree in Logistics, Operations Management, Business Administration, or a related field.

  • Minimum of 3 years of experience in data analysis, route planning, or a related field, with at least 2 years in a supervisory role.

  • Strong organizational and project management skills.

  • Excellent communication and interpersonal abilities.

  • Detail-oriented with a focus on quality assurance.

  • Proficiency in route planning software and tools.

  • Ability to work collaboratively with internal teams and external vendors.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

  • Options for 100% company paid medical, dental, and vision coverage for employees and dependents (for US employees)

  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

  • Life, AD&D, Short and Long Term Disability Insurance

  • Aflac Critical Illness, Accident Insurance & Hospital Indemnity Insurance

  • MetLife Legal Plan(s) & Pet Insurance

  • Farmers GroupSelect Auto & Home Insurance

  • 401(k) with 3% company matching

  • Professional development reimbursement

  • Unlimited PTO

  • Hybrid work opportunities

  • Daily catered lunches in our San Francisco office

Hayden AI is committed to creating a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and are committed to providing a work environment free of harassment and discrimination. Hayden AI is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. To all recruitment agencies: Hayden AI does not accept agency resumes.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.